Employee Engagement

Engaging our employees and involving everyone in the decisions we make and direction we take is an important part if our business. Here are just two of the way’s we’re achieving that:

The Power of Engagement

In 2005, over 250 business managers and leaders undertook a training event on the “Power of Engagement”. The purpose of this training was for it to make a real difference to engage with our people, to maximise their contribution to ensuring the success of our success. The power of engagement was about how our managers can improve the way they communicate to their people on a variety of key issues, the four main areas discussed included:

- Attracting people to the group;

- Helping people develop their roles

- How to retain our people; and

- How they can engage with them

The event has been the biggest single exercise ever undertaken by Carillion and it comes as a result of detailed consideration by Chief Executive John McDonough and the Chief Executive Team of senior directors following analysis of the results of the 2004 Great Debate.

The Great Debate

The Great Debate is an employee satisfaction survey, which is run on a quarterly basis to ask our employees specific questions and represents a pro-active management initiative where the whole workforce can be consulted on various issues. Areas where improvements were measured compared to previous years include the following:

- Views of Carillion;

- Involvement in team decisions;

- Empowerment, Team work and line manager relationships;

- Values;

- Work environment; and

- Senior manager communication.

We are addressing those areas where improvements are still needed and working towards improvements.