What We Do

Our customer centric strategy is led right from the top of Carillion and driven through the business by a dedicated Customer Experience Steering Group. This innovative approach focuses on the customer experience rather than just customer satisfaction and is a sustainable differentiator for Carillion.

Key services provided by Carillion Facilities Management include:

Contract delivery – Managing agent, managing contractor or total facilities management, through a single provider, joint venture or special purpose vehicle arrangement.

FM service delivery – Cleaning, catering, security, Mechanical & Electrical (M&E) engineering, fabric, reception, switchboard, concierge, mailroom, reprographics and workspace utilisation solutions.

Corporate Real Estate –Occupier management, treasury management, database management, performance management, account management, management of call-off specialist services.

Project and Programme Management of capital projects including large programmes and individual projects. We can deliver to any scale.

Workspace Management – Audit of utilisation, space re-design, flexible working and on-going utilisation management. Carillion uses a blend of internal and external exports to maintain maximum space efficiency for customers.

Technical support – Project management, M&E, DDA, approved inspector, building surveying, HSE, sustainability and quantity surveying.