Our Capabilities - Support Services

Carillion is a leading support services company

Carillion transforms the delivery of infrastructure and building services that benefit all the people who use them.

Support services at James Cook Hospital

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Support Services

Carillion offers a fully integrated range of capabilities that include property and facilities services, infrastructure services and energy services.

These are provided by our talented people, backed up by leading-edge technology and a wealth of experience in providing outsourcing solutions. We are transforming the delivery of support services in:

the UK & Ireland - we provide all the facilities management, maintenance and other services needed for the smooth running of buildings, particularly large property estates. Our customers include the NHS, Local Authorities, the Ministry of Defence, and large companies in the private sector. We also provide the people, asset management, maintenance services and plant for road and railway infrastructure and utility networks.

Canada - we provide facilities management and maintenance services for hospitals that we have built under Public Private Partnership arrangements. We have also established leading positions in the road maintenance markets of Ontario and Alberta.

the Middle East - we have a joint venture in the United Arab Emirates that provides facilities management services, primarily for the buildings that we construct.


Support Services Case Studies

Energy - Energy Makeover for Victoria School Birmingham Case Study Victoria School Birmingham - commissioned by Birmingham City Council

Energy Makeover for Victoria School in Birmingham using Green Deal funding.

> Read full case study

Utilities - Benefit Entitlement Check Case Study Various utilities

Carillion Advice Services works on behalf of a number of utility companies and other organisations who experience customer debt by engaging with their customers to help them pay their bills.

> Read full case study

Carillion Advice Services - Managed Legal Services Case Study Carillion Legal

Carillion Legal employs over 30 solicitors in England, Dubai and Canada to service the core needs of the Carillion Group, supported by Carillion Advice Services delegating work to the best value resource.

> Read full case study

Central Government - Legal Services Commission (LSC) Case Study Legal Services Commission

This ground breaking partnership has seen Carillion Advice Services and Central Government sign a three year contract for the outsourcing of delivery of Debt and Housing Advice.

> Read full case study

Rail - Chiltern Railways Case Study Chiltern Railways

Chiltern Railway upgrade programme over 11 years including the first ‘Design, Build, Finance Transfer’ railway project.

> Read full case study

Utilities - BT Openreach Case Study BT Openreach

Maintenance and development of the telephone infrastructure, including civil engineering, cabling, heavy cable recovery and constructing the ‘Next Generation Access’ infrastructure.

> Read full case study

Utilities - Northern Gas Networks Case Study Northern Gas Networks

Installation and commissioning of new gas mains and gas services.

> Read full case study

Roads - Redcar and Cleveland Highway Maintenance Case Study Redcar and Cleveland Borough Council

Highway Maintenance contract - including snow clearance during severe winter weather.

> Read full case study

Rail - NR9 (ICE based) Design and Construct Case Study. Network Rail

Demolition and reconstruction of Coventry Road Bridge in central Birmingham to facilitate the movement of taller freight wagons between Southampton and the West Midlands/North West.

> Read full case study

Rail - Great Eastern Overhead Line Equipment renewals Case Study Network Rail

Installation of Overhead Line Equipment (OLE) between London Liverpool Street station and Chelmsford.

> Read full case study

Rail - Southampton Tunnel Case Study Network Rail

Installation of concrete track slab in Southampton Tunnel as part of the W10 Gauge Clearance Project.

> Read full case study

Rail - Reading Station Area Redevelopment Case Study Network Rail

Modular track installation project around Reading Station area.

> Read full case study

Rail - East London Line maintenance Case Study Transport for London

East London Line maintenance with multi-discipline skilled fault and maintenance teams.

> Read full case study

Health - William Osler Acute Hospital Case Study Canadian Health Service

Canada's first health Public Private Partnership - design, finance, build, and maintenance of the William Osler Hospital in Ontario.

> Read full case study

Health - Royal Ottawa Hospital Case Study Royal Ottawa Hospital

Facilities management including building management, cleaning, linen and laundry, grounds maintenance and snow removal at the Royal Ottawa Hospital, Ontario, Canada.

> Read full case study

Financial Services - Zurich Financial Services Case Study Zurich Financial Services UK

Total Facilities Management (TFM) for 67 properties across the UK.

> Read full case study

Energy - Energy management at Nationwide Building Society Case Study Nationwide Building Society

Energy management at Nationwide Building Society.

> Read full case study

Education - North East Schools Case Study Local Councils and Council Partnership Joint Ventures

Facilities management and asset management. The schools are at Redcar, Durham, and South Tyneside & Gateshead

> Read full case study

Defence - Royal School of Military Engineering Case Study Ministry of Defence

Royal School of Military Engineering – Support Services and Construction Services including hard and soft facilities management, training and training support services

> Read full case study

Defence - Prime Contracting Case Study Ministry of Defence

Construction, maintenance and refurbishment as well as hard facilities management for around 7,000 built assets and 60,000 maintainable assets.

> Read full case study

Defence - Northwood Headquarters Case Study Ministry of Defence

Construction Services and Facilities Management at the Northwood Headquarters, Northwood.

> Read full case study

Defence - Allenby/Connaught Case Study Ministry of Defence

Construction programme (8 years) and Facilities Management with Support Services (35 years).

> Read full case study

Commercial - Centrica Case Study Centrica

Support services to 50 properties – including cleaning, maintenance and repairs, security, catering and project management.

> Read full case study

Civil Engineering - A1 Dishforth to Barton Case Study The Highways Agency

Upgrading a section of the A1 from a dual two-lane trunk road to a dual three-lane motorway between Dishforth and Barton.

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Civil Engineering - M6 Guardsmill Case Study The Highways Agency

Extending the M6 by upgrading 9km of the A74 between Carlisle and Guardsmill to a dual three lane motorway.

> Read full case study

Central Government - Health & Safety Executive Case Study Health & Safety Executive

Multi-year outsourcing total facilities management contract for a property estate of 23 buildings serving around 2,500 employees within 44,000 sq metres of office accommodation.

> Read full case study

Avaition - Gatwick Airport Case Study Gatwick Airport Limited

North West Zone - Taxiways and Runways Project including 6 new remote fully serviced stands and refuelling facilities.

> Read full case study