As one of the largest construction to services organisations in the UK we provide a wide range of services from road, rail and building construction through to facilities management.

Our group is divided into 3 reporting segments, namely;

Investments – including our equity partnership in special purpose companies involved in Public Private Partnership projects

Business Services – including rail and road infrastructure services, facilities management and support services including those relating to Public Private Partnerships.

Construction Services – includes all contracting and related activities, including mechanical and electrical engineering, building and infrastructure both for traditional and Public Private Partnership projects.

Full details of our business groups can be found in our web Annual Report and Accounts

We are based at a variety of locations within the UK and overseas, including Canada, the Caribbean, France, the Middle East and the Republic of Ireland. Our head office is in Wolverhampton and can be contacted by completing a feedback form.

Our 2002 financial performance can be found within our Annual Report and Accounts.

In summary

During 2002 we employed over 18000 people.

Minor changes occurred within our business structure in 2002. The main change to the structure of the support services has been the division of responsibility for health and safety. This was undertaken to enable us to permit a more even focus of both health and safety issues.

Top-level accountability for sustainability issues is shared between Roger Robinson an Executive Director (Health & Safety and Environment) and John McDonough our Chief Executive (Community and Human Rights) with each business group also having a board member responsible for health, safety and environmental performance.

The diagram below details how the sustainability strategy is communicated throughout the group.

The Sustainability Committee which drives the strategic focus of our sustainability strategy meets 4 times a year and draws on the experience of our two external advisors, Jonathon Porritt and David Cowans. The Sustainability Operations Group meet approximately 6 times a year and focuses on driving the sustainability strategy into the business groups, while the Shared Services Sustainability Group meet on a monthly basis to capture the best practice examples from the business groups and to provide support. This helps to ensure that the business groups receive the support they require to help us deliver sustainable solutions for the way we live.

In 2002 we started the development and implementation of an integrated management system (IMS) for the whole of the Carillion Group. This IMS will ensure that we have a consistent approach to managing our key risks.

95% of our business is now certified to ISO 14001 and 100% is undertaken in compliance with ISO 9000:2000. All our businesses implement a safety management system. This ensures that the performance of our business groups in relation to areas of sustainability risk is controlled and audited both internally and by external certification bodies.

In order to demonstrate that we are effectively managing all elements of sustainability and to ensure ease of access to information, we shall demonstrate effective management of our sustainability impacts through the following sections:

The nature of our activities permits us to interact with other businesses and communities. To enable us to effectively work with our stakeholders we developed a series of stakeholder maps that have enabled us, at corporate, business and contract level, to identify those people we impact upon and who may have an interest in our activities. Once we identified our key stakeholders we established the most effective way of communicating with them. The process we adopted is based on AA1000 and the maps generated will be progressively developed and implemented throughout 2003. It is hoped that this will help us to bring a more focused approach to our positive community actions. This approach and the links created will also help our people increase their understanding of community issues and, we hope will encourage communities to voice their expectations and needs.

We are also involved with several organisations both within our industry and the community. For example: