No
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Indicator
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Comments
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1
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Total Turnover
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£2,284 million
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2
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Profit before tax
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£51.9 million
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3
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Earnings per Share
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20.4 pence
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4
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Forward order book and framework contracts
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£7 billion
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5
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Amount (£) invested in HO recycling scheme
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Not now recorded. Recycling is now built into the contract for our facilities management providers.
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6
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Amount of Climate Change Levy paid for HO buildings.
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Awaiting data.
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7
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Upheld cases of anti-competitive behaviour.
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None
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8
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Customer satisfaction levels
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Data collected at Business Group level, examples include:
At two of our building projects we undertook customer satisfaction surveys from start to the end of the projects. The Blenheim Court Project achieved 72% satisfaction rate and the NAFW Office Accommodation project achieved 93% customer satisfaction levels.
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9
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Customer retention
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This is generally 100% across the business, also note that some customers do not give us work every year! 80% of our Building business is with 20 clients. Our Road and Rail business is generally with either network Rail, Highways Agency or longer-term maintenance contracts with local authorities.
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10
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Workforce profile
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In 2005 we employed 20,000 people but we now employ over 46,000 people following the acquisition of Mowlem in February 2006.
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11
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Staff absenteeism
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Data not currently collected at Group level.
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12
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Number of legal non compliance’s on health and safety, equal opportunities and other legislation
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1. There was no Health and Safety convictions in 2005.
2. Health and Safety Enforcements in 2005:
2.1 Prohibition notice served on Carillion Building on 09 June 2005 issued by HSE on a contractor for failure to replace edge protection and for the method statement for the glazing operation not adequately describing the need for edge protection to be replaced after the glaziers finished each fitting operation. No actual accident or injury occurred.
2.2 Prohibition notice served on Carillion Building on 01 July 2005 issued by HSE for unsafe system of work to prevent falls of persons and materials from height. No actual accident or injury occurred.
2.3 Prohibition notice served on Carillion Building on 05 December 2005 issued by HSE after an accident had occurred involving a sub-contractor employee who fell through an inadequately protected roof opening suffering serious injuries following a fall from height.
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13
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Number and type of Health and Safety awards won
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1. Carillion Building for Renfrewshire Schools PPP was awarded the Best Public Safety Initiative at the Health and Safety awards.
2. Carillion Building was awarded the RoSPA Gold award for Health and Safety performance in 2004.
3. Carillion Services was awarded the British Safety Council ‘International Safety award’ 2005.
4. Carillion Services and Telewest Service Channel was awarded the British Safety Council ‘International Safety award’ 2005.
5. Carillion Health for Great Swindon Hospital achieved the British Safety Council ‘Sword of Honour’ 2005.
6. Carillion Health for Great Swindon Hospital was awarded the British Safety Council 5 Star award for Health and Safety Management System.
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14
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Number of reportable accidents and accident incidence data.
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Reportable accidents under RIDDOR in 2005: 255
AFR in 2005: 0.24 compared to AFR for 2004: 0.37, a reduction of 35%.
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15
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Number and value of Health and Safety fines.
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No fines in 2005 but Carillion was fined in January 2006 for an incident, which occurred in 2004.
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16
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Upheld cases of corrupt or unprofessional behaviour.
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None
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17
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Staff turnover
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Data currently recorded at Business Group level.
Note: this varies depending on job type.
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18
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Achievement of Competencies
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Dealt with at Business Group level.
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19
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Percentage of employees receiving formal appraisals.
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At or greater than 95% across all businesses.
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20
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Cost of training and development provided to staff
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Data currently recorded at Business Group level.
Note: this varies depending on job type.
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21
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Corporate Community Investment (PerCent Club)
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We are members of the BITC PerCent Club for 2005.
2005 assessment is made by BITC in August 2006.
PerCent Club link here:
http://www.bitc.org.uk/programmes/programme_directory/percent_club/message_from_en.html
PerCent Club listings here:
http://www.bitc.org.uk/programmes/programme_directory/percent_club/results_2005.html
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22
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Positive and negative media comment on environmental and community activity.
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Awaiting data.
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23
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Number of complaints received and number responded to. Community
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None
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24
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Number and type of community awards won.
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1. Carillion Building was the winner of the Sustainable Contractor of the Year award as part of the Sustainability awards.
2. Carillion Business Services was a finalist in the Sustainability category for the Building awards.
3. TPS Consult for the Twin Rivers Diversion Project achieved an ‘Excellence’ CEEQUAL award for its work on diverting two rivers at Terminal 5, Heathrow Airport.
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25
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Compliance with the UK Human Rights Act and International human rights standards with regard to employees and other stakeholders and absence of upheld cases against the company.
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None, no cases held in 2005.
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26
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No. Of grievances of an ethical nature (internal and external).
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None.
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27
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Existence of confidential grievance procedure for workers.
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Whistle blowing Policy
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28
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Wage rates and other employment conditions.
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We now benchmark our wage rates against our competitors in the market.
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29
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Percentage of business (as turnover) with Environmental Management Systems certified to ISO 14001.
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2005: 100%
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30
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Percentage of sustainability targets achieved.
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91%
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31
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Index and score in the Business in the Environment survey of Corporate Environmental Engagement.
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91%
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33
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Kg CO2 emissions from company car fleet.
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Due to the acquisition of PME, which greatly increased the size of our car fleet, CO2 has grown from 8,959 Kg in 2004 to 12,798 Kg in 2005.
However, CO2 Per unit has reduced from 4,291 Kg in 2004 to 4,121, Kg in 2005.
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34
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Upheld cases of prosecution for environmental offences.
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None.
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35
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% Volume of material from sustainable sources
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Not measured except for Timber.
Timber data is currently being collected and will be reported in May.
To learn more about the Forest Stewardship Council (FSC) click here.
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36
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Percentage of timber used in construction from well managed, sustainable sources.
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2004: 17% Timber.
Timber data for 2005 is currently being collected and will be reported in May.
To learn more about the WWF-UK FTN click here.
We became members of WWF-UK FTN in 1997, click on this link to see other members of the scheme.
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37
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Habitat changes due to operations. Amount of habitat protected or restored.
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These are reported through our case records:
Habitats protected:
- Enhancement of rare species at Longfield Chalk Bank – Darent Valley Hospital
- Installation of 30 dormice tubes within an area of Old Sulehay Nature Reserve - a potential habitat for dormice.
Habitats restored:
- Re-housing of water voles during the construction of the A249
- Monitoring and maintaining the sustainability of the kestrel population on the M40 area.
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